Intellisist, Inc.
Patent Owner
Stats
- 93 US PATENTS IN FORCE
- 2 US APPLICATIONS PENDING
- Mar 06, 2018 most recent publication
Details
- 93 Issued Patents
- 0 Issued in last 3 years
- 0 Published in last 3 years
- 2,836 Total Citation Count
- Jun 18, 2001 Earliest Filing
- 8 Expired/Abandoned/Withdrawn Patents
Patent Activity in the Last 10 Years
2015201620172018
010515
Technologies
Intl Class
Technology
Matters
Rank in Class
Top Patents (by citation)
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Recent Publications
Publication #
Title
Filing Date
Pub Date
Intl Class
2018/0032,755 Computer-Implemented System And Method For Storing And Retrieving Sensitive InformationJul 27, 17Feb 01, 18[H04L, G06Q, G06F]
2015/0356,568 Computer-Implemented System And Method For Dynamically Providing Guidance During Customer InteractionsJun 09, 14Dec 10, 15[H04M, G06Q]
Recent Patents
Patent #
Title
Filing Date
Issue Date
Intl Class
9912806 Computer-implemented system and method for determining call statusOct 02, 17Mar 06, 18[H04M, H04L, H04W]
9858929 Computer-implemented system and method for transcription error reductionApr 24, 17Jan 02, 18[H04M, G10L]
9860384 Computer-implemented system and method for delivery of group messagesMay 26, 17Jan 02, 18[H04M, H04L, H04W]
9819798 Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributorMar 14, 13Nov 14, 17[H04M, G06Q]
9819799 System and method for monitoring customer satisfaction in an ongoing call center interactionJun 22, 15Nov 14, 17[H04M]
9781256 Computer-implemented system and method for determining a status of a call connectionJan 30, 17Oct 03, 17[H04M, H04L, H04W]
9742908 Computer-implemented system and method for identifying call recordings for retentionNov 21, 16Aug 22, 17[H04M]
9699315 Computer-implemented system and method for processing caller responsesMay 13, 13Jul 04, 17[H04M]
Expired/Abandoned/Withdrawn Patents
Patent #
Title
Status
Filing Date
Issue/Pub Date
Intl Class
2012/0173,388 SYSTEM AND METHOD TO ASSOCIATE BROADCAST RADIO CONTENT WITH A TRANSACTION VIA AN INTERNET SERVERAbandonedMar 12, 12Jul 05, 12[G06Q]
2005/0114,379 Audio/video service quality analysis of customer/agent interactionAbandonedNov 25, 03May 26, 05[G06F]
2005/0065,779 Comprehensive multiple feature telematics systemAbandonedAug 02, 04Mar 24, 05[G10L, H04B]
Top Inventors for This Owner
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